B2B customer portal development
We build scalable, multilingual platforms that connect suppliers, customers, and operations - streamlining workflows and boosting efficiency across your business.
Based on last 100+ reviews
Why your business needs a customer portal:
Customer browses product catalog and requests information
In the old approach, discovering products was slow and highly manual.
Employee sends PDFs or links to outdated catalogs. Customer emails or calls to ask about availability, specs, or similar products. Employee checks spreadsheets or contacts suppliers.
It takes multiple steps and slows down decision-making.
- Login access - Customer logs in using secure credentials
- Live search - Search and filter products by name, spec, or category
- Real-time data - View current stock levels, specs, and availability
- Localized info - Access product info in preferred language
- No assistance needed - Customer finds everything independently
Request quote and wait for pricing
Previously, product search required time-consuming coordination between customer and staff.
Customer sends an email asking for prices. Sales rep looks up supplier data, applies pricing logic manually, calculates margins and taxes, and emails back a quote PDF.
Delays and errors are common.
- Instant pricing - Customer sees role-based or contract-based prices
- Dynamic calculations - Margins, VAT, and bulk discounts applied in real time
- No rep involvement - Customer doesn't need to wait for manual quotes
- Transparent pricing - Prices reflect live supplier data
- Ready to order - No need for a separate quote request step
Confirm order and wait for invoice
In a manual process, product discovery depended on PDFs, spreadsheets, and a lot of guesswork.
Customer confirms order via email. Salesperson re-enters it into ERP manually.
Invoice is created separately and sent via email. Mistakes are common and changes are hard to manage.
- Cart-based checkout - Customer adds items and proceeds to order
- Delivery options - Choose delivery method, location, and terms
- Auto-invoicing - Invoice is generated instantly as PDF or synced to ERP
- Order confirmation - Customer gets instant order summary
- No manual entry - Sales team isn't involved in routine orders
Wait for invoice and send payment manually
The manual process made browsing products inconvenient for both customer and staff.
Customer waits for invoice via email, pays by bank transfer, and sends proof manually.
The finance team must confirm and reconcile payments manually.
- Online payment - Pay instantly via Stripe, PayPal, or custom terms
- Auto-confirmation - Payments are confirmed without manual steps
- Attached invoice - PDF invoice is always linked to the transaction
- Flexible terms - Net-terms and credit limits handled digitally
- No follow-up - No emails or confirmations needed
Follow up for updates and re-send order
Previously, product search required time-consuming coordination between customer and staff.
Customer calls or emails to ask about order status. To reorder, they must re-send item lists or start the process from scratch.
The process is inconsistent and hard to track.
- Order tracking - See live status and delivery progress
- Order history - View all past orders with full details
- One-click reorder - Repeat any past order instantly
- Download invoices - Access all documents from one place
- Automated updates - Status emails sent without manual input
What does a B2B customer portal cost?
Standard B2B
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Support
- Initial deployment support
- Basic documentation and training
- 12-months post-launch support
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Functionality
- User authentication and role-based access
- Product catalog browsing
- Basic order placement and management
- Standard responsive UI/UX design
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Integrations
- Limited third-party tool integration
- Simple data sync (manual or file-based)
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Extended warranty
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About $300 / month – Includes VPS hosting, priority support, and recovery of fatal and logical errors (e.g., broken flows, miscalculations, system crashes).
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Advanced B2B
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- Advanced user roles and permissions
- Real-time order tracking and status updates
- Custom dashboards for different user types
- Enhanced security features
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Integrations
- Integration with CRM, ERP (e.g., 1C)
- Payment systems (Stripe, PayPal, invoicing)
- Email notification systems
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Extended warranty
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About $500 / month – Includes VPS hosting, priority support, and recovery of fatal, logical, and core system errors, as well as fixes for form behavior and layout issues.
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AI-Powered B2B
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Support
- Onboarding and training sessions
- 12-months support + extended support option
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Functionality
- Full feature customization per role and region
- AI-based product recommendations and analytics
- Multi-language and multi-currency support
- PDF document generation and automation
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Integrations
- API integration with logistics, accounting, marketing tools
- Real-time supplier data feeds
- Custom reporting systems
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Extended warranty
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About $850 / month – Full coverage including VPS hosting, priority support, all types of fatal, logical, core, form, and layout issues, plus vendor/API replacement if external integrations become unstable or deprecated.
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What operations can I automate with a B2B portal?
Logistics
Access Control
Sales and financial
Admin area
Product management
On-time development within the fixed price:
Before development begins, we make you a clear offer with final costs and delivery terms. In the next step, we create a detailed brief or technical task, outlining the structure and functionality. This is documented and locked in the BIYRO system.
You’ll get a fully functional website with a full control panel and no vendor lock. We guarantee delivery within the agreed time - or we return your money.
Quick launch
Price and terms
Implementation
Escrow deal
Answers to common questions:
Working with us
We use a quota system in the BIYRO project management platform. For each milestone, you're given a number of quotas - which can be used for free changes within the project.
This allows flexibility without additional costs. You can request changes right after a milestone is completed.
We recommend working through the BIYRO project management system, which generates contracts and adds an extra layer of security.
The project is divided into milestones with agreed payment and delivery terms. Payment steps can be 20%, 50%, or 100% of the total budget. Your funds are held in BIYRO and released only after your approval. If we miss deadlines or fail to deliver, you can request a refund directly.
That's not a problem. We'll prepare the technical assignment for you based on your project concept before we begin development.
During the guarantee period, we fix any bugs or issues caused by our development - free of charge.
We also offer extended guarantee coverage as a paid monthly service. Pricing is agreed individually per project.
BIYRO is our project management platform for secure development deals.
It automatically creates contracts, stores payments safely, and releases funds only after your confirmation. You'll receive an email invitation to the platform once your project is ready to begin.
We offer ongoing support packages tailored to your needs, including maintenance, updates, and feature enhancements.
Our team ensures your portal remains up-to-date and continues to meet your business requirements.
Development questions
We specialize in developing a range of systems, including:
- Customer Relationship Management (CRM)
- B2B Wave | B2B eCommerce platform
- Content Management Systems (CMS)
- Enterprise Resource Planning (ERP)
- Business Process Management (BPM)
- Product Information Management (PIM)
- Inventory and Stock Management Systems
- Marketing Automation Platforms
- Software as a Service (SaaS) solutions
Open Source solutions can be cost-effective but may lack the flexibility to fully meet unique business needs.
Custom development offers tailored solutions designed specifically for your operations, ensuring scalability and adaptability.
While platforms like Zoho and Microsoft Dynamics offer comprehensive features, they may come with limitations such as user caps and additional costs for extra modules.
Custom development provides a solution tailored to your specific requirements without unnecessary features or restrictions.
While these tools are excellent for simple tasks, they may not scale effectively for complex operations.
Custom systems offer integrated solutions that reduce the need for multiple tools and manual processes, enhancing efficiency and reliability.
Development timelines vary based on project complexity. A basic portal might take 8–10 weeks, while more complex systems could require additional time.
We provide detailed timelines during the planning phase.
Yes, we design portals with integration capabilities for various systems, including ERPs, CRMs, payment gateways, and more, ensuring seamless data flow across your operations.
Absolutely. We build portals with scalability in mind, allowing for the addition of new features, users, and integrations as your business evolves.
Security is a top priority.
We implement best practices, including data encryption, secure authentication, and regular security audits, to protect your data and ensure compliance with industry standards.
Customer testimonials:
Cryptocurrency company (anonymous)
Cryptocurrency exchange
Latvia
The client emphasized that the platform was vital to their operations and that they couldn’t function without it.
They appreciated 2410’s responsiveness, adaptability, and ability to deliver complex functionality - including fee logic, API integrations, and automation.
Communication was clear and proactive. The project evolved into a trusted long-term collaboration, with future expansions already discussed and initiated.
Riga Plaza
Shopping center
Latvia
Thank you!! Everything looks really great. You are incredibly fast! Huge thanks! Perfect! The client approved it. Please send the files.
Eliard SIA
Real estate
Latvia
Eliard praised the collaboration with 2410 for its adaptability, solution-oriented communication, and high-quality execution.
The project had complex requirements and tight deadlines, yet was handled efficiently. Additional feature requests were considered promptly, showing 2410’s flexibility and reliability in delivering tailored real estate platforms.
